Returns Policy
Dream Tan Returns Policy
Elegant Confidence. Radiant Results.
At Dream Tan, we take pride in crafting high-quality tanning products that deliver luxurious results. However, we understand that sometimes a product may not be quite right. Here's everything you need to know about our returns process:
🌟 Returns Eligibility
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Returns are accepted within 14 days of receiving your order.
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Items must be unused, unopened, and in original condition and packaging.
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Due to hygiene reasons, we cannot accept returns of opened or used products unless faulty.
⚠️ Damaged, Faulty, or Incorrect Items
If your product arrives damaged, faulty, or incorrect:
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Contact us within 48 hours of delivery at [insert contact email or form link].
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Please include your order number and clear photos of the item(s).
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In some cases, we may request the item to be returned for quality checks before issuing a refund or replacement.
💌 How to Return
To initiate a return:
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Email us at [insert returns email/contact page] to request a returns form.
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Returns guidance will be provided alongside the form.
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Securely package the item(s) and follow the instructions provided.
We recommend using tracked shipping. Dream Tan is not responsible for items lost in transit.
💸 Refunds
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Once your return is received and inspected, refunds are typically processed within 5–7 working days.
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Shipping costs are non-refundable unless the product is confirmed faulty or sent in error.
✨ Please Note
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Items purchased as part of promotions, bundles, or sale events may not be eligible for return unless faulty.
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Dream Tan reserves the right to reject returns that do not meet our policy criteria.