Shipping policy
Dream Tan Shipping Policy
Elegant Confidence. Radiant Results.
We believe in delivering more than just glow — we deliver convenience too. That’s why, for a limited time, all UK orders qualify for free standard shipping. Here's how your order gets to you:
🚚 Dispatch Times
-
Orders are typically processed and dispatched within 1–2 working days.
-
During sales, launches, or holidays, please allow a little extra time — we’ll always keep you updated via email.
📦 Delivery Details
| Shipping Option | Estimated Timeframe | Cost |
|---|---|---|
| Standard Tracked | 2–4 working days | FREE (for a limited time) |
Shipping is fully tracked and delivered via trusted courier partners.
🔍 Tracking Your Order
Once your order ships, you'll receive an email or SMS with a tracking link, so you can follow your Dream Tan delivery all the way to your door.
⚠️ Address Accuracy & Missed Deliveries
-
Please double-check your shipping address before completing checkout.
-
If a parcel is returned due to incorrect address or missed delivery, we’ll happily resend — a redelivery fee may apply.
💔 Lost or Damaged Items
If your order hasn’t arrived within 7 working days, or if it arrives damaged, please contact us at enquiries@dreamtan.co.uk with your order number and supporting photos if needed.
✨ Please Note
-
Free shipping is a promotional offer and may be changed or removed at any time.
-
Dream Tan is not responsible for courier delays due to strikes, weather, or unforeseen circumstances — but we’ll always try to help resolve issues quickly.
Questions? Our support team is always happy to help: